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Repair and Maintenance Programme

Repair and Maintenance Programme
​​Repair and Maintenance Programme

Ideal for primary loading machines or entire fleets. This type of maintenance contract provides:

  • Full on-site management and maintenance labour for a fixed monthly fee
  • Parts covered under a fixed rate per hour, for an agreed term (parts fee is calculated by multiplying the number of hours the machine has worked by the agreed fixed rate per hour)
  • Condition monitoring services, including Komatsu Oil Wear Analysis (KOWA®)
  • Specialist and general workshop tooling services
  • On-site maintenance vehicles
  • Utilisation of Computerised Maintenance Management System (CMMS) -R&M Care. Komatsu’s global information system providing cost effective planning and scheduling of all maintenance activities
  • Warranty management services
  • A dedicated point of contact with direct access to technical support
  • Agreed Key Performance Indicators (KPI’s) to ensure satisfaction
  • Optional services which may include, bucket/body management, undercarriage monitoring and supply and repair of parts
 Our commitment is to deliver reliable service in a timely manner, to ensure your machine’s performance is never compromised.